Everything about Vaktru, answered.
Short answers to the questions Indian B2B sales leaders ask before signing up. Can't find what you need? Email the founders.
What is Vaktru?
Vaktru is a sales intelligence platform built for Indian B2B teams. It captures every sales conversation your reps have — on WhatsApp, voice notes, video meetings, phone calls, and in-person field visits — structures the deal context, and pushes it into your CRM automatically.
The wedge: most sales intelligence tools assume your reps work from a desk, in English, on a CRM. Indian B2B doesn't work that way. Vaktru is rep-first — capture has to be effortless, or coverage never crosses the threshold where insights become real.
Who is Vaktru for?
B2B sales teams in India across fintech, edtech, IT services, ecommerce, SaaS, and similar verticals — typically 10 to 500 reps. If your team:
- Closes deals over WhatsApp and voice notes
- Does field visits or in-person meetings
- Has CRM hygiene problems (reps don't log)
- Operates in multiple Indian languages
…Vaktru is built for you.
How is Vaktru different from Gong, Chorus, or Salesken?
Gong and Chorus are global enterprise tools — English-first, desk-rep focused, $1,200–$1,600 per seat per year. They analyze recorded calls and video meetings. Built for SDR teams in San Francisco, not field reps in Pune.
Salesken is the closest Indian alternative — also conversation intelligence, but desk-call focused.
Vaktru's wedge is the channels these tools ignore: WhatsApp text and voice notes (where 60% of Indian B2B conversations actually happen), in-person field meetings, and Hindi/Hinglish/regional language inputs. We also push back to your CRM in seconds, instead of just generating dashboards.
How does Vaktru capture WhatsApp conversations?
Your reps share WhatsApp messages and voice notes with Vaktru's WhatsApp bot — either by forwarding individual messages or letting Vaktru pull context from group/contact threads they're part of. We extract deal info (account, stage, amount, next step) and sync it to your CRM in seconds.
No separate app to install, no behavior to change. Reps stay on WhatsApp.
Does Vaktru work with voice notes?
Yes — voice notes are a primary input. Reps can record a 30-second voice note after a meeting and Vaktru transcribes, structures, and pushes it to the CRM. Works in Hindi, English, Hinglish, and regional Indian languages (Tamil, Telugu, Marathi, Bengali, Gujarati, Kannada, Punjabi, and more).
Can Vaktru join my video meetings?
Yes. Vaktru integrates with Google Meet, Zoom, and Microsoft Teams, joins meetings as an AI notetaker, identifies each speaker, and breaks every call into three clean sections — ice-breakers, discussion, next steps. Not a 40-minute raw transcript no one reads.
What about phone calls and in-person field visits?
Phone calls are captured via integration with your dialer or call recording stack. For field visits — which are 40-70% of B2B sales in India — reps tap to record on the way out of the meeting; Vaktru handles the rest. Audio works on low-end Android phones and queues locally if the rep is offline.
Does Vaktru work offline?
Yes. If a rep is in a basement warehouse meeting or a low-connectivity area, Vaktru queues conversations locally on their phone and syncs when connectivity returns. Designed for the Indian field-sales reality, not San Francisco WiFi.
Which CRMs does Vaktru integrate with?
HubSpot, Salesforce, Zoho CRM, LeadSquared, and Freshworks at launch. Vaktru also captures from WhatsApp, Google Meet, Zoom, Microsoft Teams, Gmail, Outlook, Google Calendar, Slack, and Google Drive. If you use something we don't support yet, tell us and we'll add it.
How long does setup take?
Most teams are capturing real conversations within 48 hours. Day 1 is connecting your CRM and inviting reps. Day 2 is the first real conversations flowing in. We assign a founding-team contact to founding customers to make this painless.
Does Vaktru support Hindi and regional Indian languages?
Yes. Vaktru transcribes, translates, and structures conversations in Hindi, English, Hinglish (mixed Hindi-English), plus regional languages including Tamil, Telugu, Marathi, Bengali, Gujarati, Kannada, Punjabi, Malayalam, Odia, and Assamese. No "please speak American English" energy.
Is Vaktru built for field sales?
Yes — and that's a deliberate design choice, not an afterthought. In India, 40-70% of B2B sales involves in-person meetings. Vaktru works on low-end Android, captures via tap-to-record, queues offline, and surfaces the captured context inside your CRM for managers to review the same evening.
How much does Vaktru cost?
We're in active development with a small group of founding teams. Founding customers get pricing locked in before we go wide, full product access, and a direct line into the roadmap. Apply for early access and we'll share specifics within 48 hours.
Is there a free trial?
Founding teams get a full-featured pilot period. Apply for early access to discuss terms.
When can I start using Vaktru?
Founding teams are onboarding now. Apply for early access — we respond within 48 hours.
Is Vaktru secure? What happens to my WhatsApp conversations?
Conversations are encrypted in transit and at rest. We don't share conversation data with third parties, and we don't train public AI models on your data. SOC 2 audit is in progress. If you need a security questionnaire or DPA, email business@vaktru.com.
Where is my data hosted?
Data is hosted in Indian data centers by default, with options for region-specific hosting for regulated industries.
Ready to see Vaktru on your stack?
Founding teams get product access + pricing locked in.
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